Privacy Policy

Effective Date: 20/12/2024

At North Down Podiatry (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (https://north-down-podiatry.webflow.io/home), contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly:

• Name

• Contact details (email address, phone number, address)

• Information related to your podiatry needs (e.g., medical history if submitted through online forms)

b. Automatically Collected Information:

When you visit our website, we may collect information such as:

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

c. Sensitive Data:

We may collect sensitive health-related information if you voluntarily provide it when booking consultations or completing forms. This information is only processed with your explicit consent.

2. How We Use Your Information

We use your information to:

• Provide podiatry consultations, treatments, and services.

• Respond to your inquiries and appointment requests.

• Improve the functionality and performance of our website.

• Send relevant updates, reminders, or promotional content (only if you have opted in).

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

With trusted service providers: For appointment management, payment processing, or hosting services.

When required by law: To comply with legal obligations or respond to lawful requests.

With your explicit consent: If you authorize us to share your data for specific purposes.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Medical records are retained in accordance with healthcare regulations.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data where legally permissible.

• Restrict processing of your data under certain conditions.

• Object to the processing of your data for direct marketing.

• Data portability (where applicable).

To exercise these rights, please contact us at:

Email: leah@northdownpodiatry.com

Phone: 028 9162 9185

6. Security of Your Information

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no online platform is completely secure, so we encourage you to take precautions when sharing information online.

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze site performance. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy [link if applicable].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

North Down Podiatry

16 Balloo Ave, Bangor, BT19 7QT

Email: leah@northdownpodiatry.com

Phone: 028 9162 9185